Contact the Department


Information on how to contact the Department

Table of contents

On this page

General Enquiries

If you wish to speak to someone in the department, please contact the switchboard on 1300 488 064.

If you require information which was previously on the website please use our online enquiry form.

Employment Services Enquiries and Feedback

Job Seekers:

To provide feedback on Employment Services you should contact your job services provider or call the Employment Services National Customer Service Line on 1800 805 260 (free call from land lines).


If you want to know more about the Department’s programmes, or lodge a vacancy, contact the Employer Hotline on 13 17 15.

Fair Entitlements Guarantee

For enquiries relating to the Fair Entitlements Guarantee (FEG), call the FEG Hotline on 1300 135 040 (9.00am to 5.00pm EST excluding national and ACT public holidays).

Translation Services

If you have difficulty speaking or understanding English call the Translating and Interpreting Service (TIS National) on 131 450 for the cost of a local call. Ask TIS National to call the department on the appropriate number listed above.

Media Enquiries

For all media enquiries see the Department of Employment Ministers' Media Centre.