Human Services Care Skills Organisation Pilot


As part of the Australian Government’s $585 million Delivering Skills for Today and Tomorrow package, the Government has established a Skills Organisation pilot for the human services care sector.

The Human Services Care Skills Organisation Pilot will trial new ways to shape the national training system to be more responsive to the skills needs within the sector – from the identification of skills needs and qualifications development, through to improving the quality of training delivery and assessment.

The Human Services Care Skills Organisation Pilot is one of three Skills Organisation pilots that will inform broader improvements to the national training system. The Australian Government has also announced pilots in the digital technology and mining sectors.

The pilots will also engage with other reforms occurring across the national training system where relevant.

Lessons from the pilots will inform broader improvements to the national training system.

The initial phase of the pilot is led by a small steering group that will undertake projects and collaborate with industry on development of a detailed design for the longer-term model.

The current Terms of Reference for the steering group are available, which may evolve over time.

Over coming months sector stakeholders will have opportunities to contribute to the development of:

  • short term projects to improve the relevance, responsiveness and quality of training
  • a model for the longer term operations and priorities of the pilot and a proposed future work plan, including governance arrangements to ensure the formal pilot entity represents the broad interests and needs of the human services care sector.

The pilot will put in place arrangements to ensure the perspectives of employers, unions, broader industry and other key stakeholders in the sector are considered.

It will establish targeted working groups (where required) and a broader consultative group to keep the sector informed of progress and opportunities to contribute. Further information on these arrangements will be made available in due course.

The pilot will work with existing bodies across the VET sector on areas of shared interest and crossover to minimise duplications of effort and maximise the opportunities from this reform.

If you would like to register your interest in receiving updates from the pilot, including opportunities to contribute please email

Steering Group Membership as at January 2020

John Murray – Royal Australian Airforce Association WA (CEO)

John Murray – Human Services Care Steering Group Chair

Royal Australian Airforce Association WA (CEO)

John took up the role of CEO at RAAFA in May 2013. He comes with extensive experience in health, aged care and retirement living with senior management experience spanning 25 years. John commenced his career as a Registered Nurse specialising in mental health. RAAFA has gone through a major transformation over the past six years, now employing 750 staff, with 450 aged care beds, 1440 retirement units, community-based services and DVA services.

John was previously the Chair of Aged Care and Community Services WA, and a Director of ACSA National. He continues to be Chair of the Audit, Financial and Risk Committee. ACSA represents not-for-profit providers across the State of WA.

He holds a Bachelor of Business majoring in Accounting and a Master’s in Business Leadership, is a Member of the Australian Institute of Company Directors and a Fellow of the Australian Institute of Management.

Russel Bricknell – Baptistcare (CEO)

Russel Bricknell

Baptistcare (CEO)

Russell has an extensive background in the aged care and community services sector, holds degrees in education, science and a masters in business administration, is a Graduate and Fellow of the Australian Institute of Company Directors and a Fellow of the Australian Institute of Management.

He was previously the Chief Executive of Aged Care Channel, overseeing operations in Australia, the United Kingdom, Ireland and New Zealand. Prior to this role, Russell was Chief Operating Officer of Australian Home Care, a leading provider of home based care to people with disabilities in NSW and Victoria, a General Manager of BaptistCare NSW and ACT, and Executive Director of Churches of Christ Care in Queensland.

Kasy Chambers – Anglicare Australia (Executive Director)

Kasy Chambers

Anglicare Australia (Executive Director)

With extensive national experience in the government and community sector, Kasy Chambers has hands-on experience in policy, advocacy, government relations, service provision, community development, corporate governance and finance.

Currently Executive Director of Anglicare Australia, she has also held positions with UnitingCare Australia, the Department of Family, Community Services and Indigenous Affairs and the YWCA of Canberra.

Benjamin Keast – ARC Disability Services (CEO)

Benjamin Keast

ARC Disability Services (CEO)

Benjamin Keast has been the CEO of ARC since April 2016. Prior to this he has held many roles at all levels within the organisation over his 18 years in the industry. Ben has always held a passion for the skills development within the Disability sector since his engagement on the Disability Sector Training Coalition (2008 -2012).

Ben was a member of the Far North Queensland’s Regional Disability Advisory Committee; and is currently a member within the Premiers Regional Forums. Ben has his MBA and has been on a number of not for profit boards within advocacy services; arts; and community housing organisations. Ben is currently the Chair of the Far North Queensland’s Disability Provider Network, as well as the Chair of the Disability Support Industry Reference Committee.

Liz Cohen – Cara (Chief Executive)

Liz Cohen

Cara (Chief Executive)

Liz Cohen has led Cara through a period of significant change, transformation and celebrated organisational milestones since joining Cara in 2015.

Under Liz's leadership, Cara has transformed from a block funded ‘Not for Profit’ to a values driven, commercially thinking ‘Profit for Purpose’ that is committed to providing high-quality services so that people with disabilities can lead fulfilling, everyday lives.

Liz has more than 30 years’ experience in the disability, education and health sectors. She is the Deputy Chair of the Health, Disability, Aged Care and Community Services Industry Skills Council. Liz has been elected to the board of Ability First Australia, which is a strategic alliance of leading disability service providers, and she is on the board of the YMCA of South Australia. Liz is also a member of the SA State Committee of National Disability Services (NDS).

Bronwyn Pike – Uniting Vic.Tas (CEO)

Bronwyn Pike

Uniting Vic.Tas (CEO)

Bronwyn Pike is the CEO of Uniting Vic.Tas and has extensive experience across the public, private and community services sectors.

Bronwyn was the Victorian State Member of Parliament for Melbourne from 1999 to 2012. Her 13-year parliamentary career included 11 years as a Minister for Housing, Aged Care, Community Services, Health, Education and Skills.

Before entering parliament in 1999, she was the Director of Justice and Social Responsibility in the Synod of Victoria, which provided children, youth, family and aged care services as well as social justice advocacy.

Bronwyn has considerable governance experience at national and state level. She has chaired the Boards of Western Health, the South Australian Urban Renewal Authority (Renewal SA) and UnitingCare Australia and has been a Board member of Australian Health Policy Collaboration, Leap In! and Uniting NSW.ACT. Bronwyn is a lifelong member of the Uniting Church in Australia.

Additional steering group members may be added at a later date.