The Department of Employment, Skills, Small and Family Business works to two Ministers. Senator the Hon Michaelia Cash, Minister for Employment, Skills, Small and Family Business, and The Hon Steve Irons MP, Assistant Minister for Vocational Education, Training and Apprenticeships.
Secretary Kerri Hartland and the deputy secretaries are responsible for the delivery of the department’s services.
The 2019–20 Corporate Plan is the primary planning document which outlines the Department’s purpose, environment, performance, capability and risk management.
The plan, which is a requirement under the Public Governance, Performance and Accountability Act 2013, will be reported against in the Annual Report 2019–20.
Strategic Plan 2017–2020
The Strategic Plan 2017–2020 sets the direction for how the Department works for the coming four years.
IT Strategic Plan 2018–2022
The IT Strategic Plan 2018–2022 sets the IT direction for how the Department works for the coming four years.
The User-Centred Strategy 2017 outlines how the Department will continue to build its user-centred capability to achieve our vision: More Jobs. Great Workplaces.
In addition to the Department of Employment, Skills, Small and Family Business, a number of portfolio agencies help deliver the Australian Government’s workplace relations system.
- Australian Small Business and Family Enterprise Ombudsman
- Unique Student Identifier
- Australian Skills Quality Authority
Department of Employment, Skills, Small and Family Business Client Service Charter
The Client Service Charter is a statement of what the Department of Employment, Skills, Small and Family Business does and the standards of service you can expect from the department. This Client Service Charter is the overarching charter for the department. Some of the department’s programmes have specific charters or feedback or complaints channels which apply to their particular business activities.
2019 APS Employee Census - Highlights Report
The APS employee census is an opinion survey administered to all APS employees between May and June each year. The employee census collects information on important workforce issues, such as job satisfaction, employee engagement, performance management, leadership, and general impressions of the APS. Census results are used to inform strategies, policies, and evaluate initiatives. However, they need to be studied in context. They are results from a point in time (May to June 2019) and reflect the perceptions of employees at that time. Due to the timing of the census, the agency-level Highlights report will reflect a summary of the former Department of Jobs and Small Business census results.
Survey methodology, how to interpret results, response rates and representativeness of data will be available on the APSC website.