About the Department

For: 

The Australian Government Department of Employment, Skills, Small and Family Business (formerly Department of Jobs and Small Business) is responsible for national policies and programs that help Australians find and keep employment and work in safe, fair and productive workplaces.

The Department of Employment, Skills, Small and Family Business works to two Ministers. Senator the Hon Michaelia Cash, Minister for Employment, Skills, Small and Family Business, and The Hon Steve Irons MP, Assistant Minister for Vocational Education, Training and Apprenticeships.

Secretary Kerri Hartland and the deputy secretaries are responsible for the delivery of the department’s services.

Organisation Chart

Corporate Plan

The 2019–20 Corporate Plan is the primary planning document which outlines the Department’s purpose, environment, performance, capability and risk management.

The plan, which is a requirement under the Public Governance, Performance and Accountability Act 2013, will be reported against in the Annual Report 2019–20.

Corporate plan

Strategic Plan 2017–2020

The Strategic Plan 2017–2020 sets the direction for how the Department works for the coming four years.

Strategic Plan 2017–2020

IT Strategic Plan 2018–2022

The IT Strategic Plan 2018–2022 sets the IT direction for how the Department works for the coming four years.

IT Strategic Plan 2018–2022

User-Centred Strategy

The User-Centred Strategy 2017 outlines how the Department will continue to build its user-centred capability to achieve our vision: More Jobs. Great Workplaces.

User-Centred Strategy

In addition to the Department of Employment, Skills, Small and Family Business, a number of portfolio agencies help deliver the Australian Government’s workplace relations system.

Department of Employment, Skills, Small and Family Business Client Service Charter

The Client Service Charter is a statement of what the Department of Employment, Skills, Small and Family Business does and the standards of service you can expect from the department. This Client Service Charter is the overarching charter for the department. Some of the department’s programmes have specific charters or feedback or complaints channels which apply to their particular business activities.

Client Service Charter

Executive Remuneration

Remuneration Paid to Executives in 2016-17 Financial Year

Remuneration Paid to Executives in 2017-18 Financial Year