Objectives 2 and 3

Objective 2—Helping job seekers move from welfare to work

If job seekers are helped to move off welfare and into work, they can be empowered to generate self-sustaining income and take control of their financial future. Their reliance on the welfare system is reduced and their economic and social outcomes improve.

Proportion of job seekers moving off income support or with significantly reduced reliance on income support six months after participating in jobactive

A significant reduction in a job seeker’s reliance on income support payments is considered to be a reduction of 60 per cent or more. This is measured six months after a job seeker participates in jobactive to identify a sustainable reduced reliance on income support.

Data were collected for job seekers participating in jobactive between 1 January 2016 and 31 December 2016. Their income support status was measured six months later, between 1 July 2016 and 30 June 2017.

In 2016–17, 42.1 per cent of job seekers moved off income support or significantly reduced their reliance on income support six months after participating in jobactive. This exceeds the target of 40 per cent and is also an improvement on performance in 2015–16. It is encouraging and suggests that jobactive is increasingly helping job seekers become more self-reliant.

Table 2. jobactive performance against Objective 2: a summary
Indicator Target Result
Proportion of job seekers moving off income support or with reduced reliance
on income support six months after participation in jobactive
40.0% 42.1%

Objective 3—Helping job seekers meet their mutual obligations

In order to increase Australia’s workforce participation, it is important to ensure that job seekers remain engaged and active while looking for work.

Proportion of Work for the Dole participants reporting increased motivation to find a job

Measuring job seekers’ motivation to find work is a direct way of assessing how effective the Work for the Dole arrangements under jobactive are at keeping job seekers active and engaged.

Participation in Work for the Dole activities has a positive impact on job seekers’ soft skill development and their outlook. Encouragingly, 72.0 per cent of job seekers reported that their motivation to find a job improved because of their Work for the Dole activity.

Job seekers also reported improvements in their work-related skills and ability to work with others, immediately improving their employment prospects. This is reflected in job seekers’ views on their chances of getting a job: more than half of job seekers participating in Work for the Dole reported improved chances of getting a job (see Figure 6). These findings support international evidence showing that programs such as Work for the Dole help improve the employability of participants through the acquisition of soft skills.

Figure 6 Proportion of Work for the Dole participants who reported improvements in their soft skills, 2016–17
Figure 6 Proportion of Work for the Dole participants who reported improvements in their soft skills, 2016–17

Figure 6. Graph information

  • Desire to find a job: 72.0%
  • Ability to work with others: 71.3%
  • Self-confidence: 68.9%
  • Work-related skills: 63.9%
  • Chances of getting a job: 53.4%

Proportion of jobactive appointments attended

Job seekers attend regular appointments with their service provider to monitor progress in their job search efforts and help them find work. The proportion of provider appointments attended (excluding those where providers found the job seeker had a valid reason for not attending) is an established measure of job seeker engagement with their jobactive provider.

In 2016–17, the rate of attendance at provider appointments was 75 per cent. Although this is below the target of 90 per cent, the rate has improved, increasing by more than three percentage points compared with 2015–16 (see Figure 7). The Department is continuing to work with providers on strategies for increasing attendance.

On 1 July 2018, the Department will be implementing the Government’s new, targeted job seeker compliance framework that will place greater emphasis on re-engagement for the majority of job seekers who generally meet their requirements while introducing more effective sanctions for the small minority of non genuine job seekers. In the interim, an increase in the use of the compliance framework is expected to result in a continued increase in the attendance rate.

Figure 7. Proportion of provider appointments attended, 2016-17
Figure 7. Proportion of provider appointments attended, 2016-17

Figure 7. Graph information

Target of 90 per cent with a year average of 75per cent, with monthly data showing an upwards trend:

  • July 2016: 74.1%
  • August 2016: 74.6%
  • September 2016: 73.9%
  • October 2016: 74.0%
  • November 2016: 74.5%
  • December 2016: 76.4%
  • January 2017: 73.9%
  • February 2017: 75.0%
  • March 2017: 76.4%
  • April 2017: 75.0%
  • May 2017: 75.9%
  • June 2017: 76.3%

Proportion of job seekers (with mutual obligation requirements) actively looking for work

Ensuring that job seekers continue to look for work and stay engaged with the Australian labour market is a priority.

The Department monitors the proportion of job seekers who are actively looking for work. Most job seekers in jobactive have the requirement to search for employment included in their job plan with their provider. jobactive providers have discretion to temporarily reduce or remove the job search requirements if a job seeker is experiencing an unforeseen circumstance or another factor significantly affects their ability to look for work.

 

In 2016-17, 96.5 per cent of job seekers were actively looking for work, exceeding the target of 95 per cent, and improving on performance in 2015–16.

Table 3. jobactive performance against Objective 3: a summary
Indicator Target Result
Proportion of Work for the Dole participants who report increased motivation
to find a job
75% 72.0%
Proportion of jobactive appointments attended 90% 75.0%
Proportion of job seekers (with mutual obligation requirements) who are actively looking for work 95% 96.5%