Outcome 1 results

Indicators and targets for Outcome 1 are set out in the Employment Portfolio Budget Statements 2016–17, pages 23–27, and on pages 8–9 of the 2016–17 Department of Employment Corporate Plan. Further information and analysis is detailed in the ‘Our performance’ chapter.

Objective 1—Help job seekers find and keep a job

Table 8. Results for objective 1
Indicator Target Result
Count of job placements 380,000 overall
38,000 Indigenous
370,318 overall
33,966 Indigenous
Proportion of job placements sustained to four weeks 55% overall
55% Indigenous
62.9% overall
57.7% Indigenous
Proportion of job placements sustained to 12 weeks 45% overall
45% Indigenous
54.9% overall
47.6% Indigenous
Proportion of job placements sustained to 26 weeks 25% overall
25% Indigenous
37.8% overall
29.5% Indigenous
Proportion of job seekers employed three months after participating in employment services 45% overall 48.5% overall
Stream A 55% 58.6%
Stream B 35% 40.3%
Stream C 25% 26.6%


Although labour market conditions improved during 2016–17, employment growth remains below the annual growth rate for the past decade. This has limited the number of available job opportunities in 2016–17, the second year of the jobactive program. As a consequence, 97.5 per cent of the job placement target for all job seekers was achieved. For Indigenous Australians, 89.4 per cent of the target was achieved, which is indicative of the challenges associated with achieving parity in employment between Indigenous and non-Indigenous Australians.

Objective 2—Help job seekers move from welfare to work

Table 9. Results for objective 2
Indicator Target Result
Proportion of job seekers moving off income support
or with reduced reliance on income support
six months after participating in jobactive
40% 42.1%


In 2016–17, the sustainability of job placements exceeded the target, which shows jobactive is helping job seekers to move off income support and become more self-reliant.

Objective 3—Young people move into work or education

Table 10. Results for objective 3
Indicator Target Result
Proportion of placements sustained to a 12-week employment outcome or hybrid outcome or
a 26‑week education outcome
45% 64.3%
Proportion of placements that are converted to sustainability outcomes 25% 40.2%
Proportion of Transition to Work participants moving off income support, reducing their
reliance on income support, or moving on to Youth Allowance (student) six months after
participating in the service
28% 30.4%


Transition to Work significantly exceeded all three targets. The Transition to Work service is successfully supporting young people in becoming job ready and assisting them into work (including apprenticeships or traineeships) or education.

Objective 4—Help job seekers meet their mutual obligations

Table 11. Results for objective 4
Indicator Target Result
Proportion of Work for the Dole participants who report increased motivation to find a job 75% 72.0%
Proportion of jobactive appointments attended (for activity-tested job seekers, excluding, when job seeker had a valid reason for not attending) 90% 75.0%
Proportion of job seekers (with mutual obligation requirements) who are actively looking for work 95% 96.5%


In 2016–17, the proportion of jobactive appointments attended increased slightly but was still short of the aspirational target. The attendance rate gradually increased during the year as the Department worked with providers on strategies to increase job seeker attendance and increase use of the compliance framework.

In 2016–17, the proportion of job seekers actively looking for work exceeded the target. The result suggests that providers are increasingly setting appropriate mutual obligation requirements for job seekers to help them actively look for work.

Objective 5—jobactive organisations deliver quality services

Table 12. Results for objective 5
Indicator Target Result
Proportion of employers satisfied with the assistance provided by a jobactive organisation 80% 78%
Proportion of jobactive organisations that meet the service delivery requirements 80% 100%


In 2016–17, 78 per cent of employers were satisfied with the assistance provided by jobactive organisations, within 5 per cent of the 80 per cent target. The most common reason employers were not satisfied was that the provider was unable to refer applicants with the required skills. This was particularly common for jobs requiring a higher degree of skill.

Overall performance for jobactive

Table 13. Overall performance for jobactive
Indicator Target Result
Cost per employment outcome $2,500 $1,453


In 2016–17, the cost per employment outcome for jobactive was $1,453, as compared with the target of $2,500. This reflects improved labour market conditions in 2016–17.