Components of the Job Seeker Classification Instrument (JSCI)

There are three components of the JSCI (also known as the ‘Job Seeker Snapshot’): the questions, factors (including sub-factors), and the score.

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The JSCI questionnaire includes a minimum of 18 questions and a maximum of 49 questions. The number of questions a job seeker answers depends on their individual circumstances. A job seeker who has a high level of disadvantage will generally be asked more questions. These questions are designed to collect information about their work experience, Education Qualifications, Language, Descent-Origin, work capacity, living circumstances, transport and personal circumstances. Other information may be sourced from the job seeker’s Centrelink records: including any Employment Services Assessments or Job Capacity Assessments.

The JSCI also identifies job seekers who:

A number of JSCI questions are voluntary and the job seeker can choose that they ‘do not wish to answer’. These questions cover the following areas:

  • Indigenous status
  • refugee status
  • disability and medical conditions
  • criminal convictions
  • personal factors (or characteristics) which may affect a job seeker’s ability to work, obtain work or look for work.


The JSCI identified 18 factors and a number of sub-factors as having a significant relationship with a job seeker’s likelihood of remaining unemployed for another year.

The factors are:

  • age and gender
  • recency of work experience
  • job seeker history
  • educational attainment
  • vocational qualifications
  • English proficiency
  • country of birth
  • Indigenous status
  • Indigenous location
  • geographic location
  • proximity to a labour market
  • access to transport
  • phone contactability
  • disability/medical conditions
  • stability of residence
  • living circumstances
  • criminal convictions
  • personal factors


Each JSCI factor is given a numerical ‘weight’ or points which indicate the average contribution that factor makes to the job seeker’s difficulty in finding and maintaining employment. The points are added together to calculate the JSCI score which reflects a job seeker’s relative level of disadvantage in the labour market. A higher score indicates a higher likelihood of the job seeker remaining unemployed for at least another year.