Employment Services Outcomes Reports

Quarterly reports containing information about employment services outcomes achieved for jobactive and other employment programs.

The Employment Services Outcomes Report 1 July 2018 to 30 June 2019 – jobactive continues to get results

The latest Employment Services Outcomes Report, for the period 1 July 2018 to 30 June 2019, shows that jobactive continues to achieve outcomes. Survey data shows that 82.2 per cent of participants were in employment three months after a job placement was recorded in the Department of Education, Skills and Employment’s IT system. 

The report also shows that 47.7 per cent of people who participated in jobactive between 1 July 2018 and 30 June 2019 — including those who did not have a job placement recorded by their provider — were in employment three months later. In addition, 15.2 per cent were undertaking a form of study, such as a certificate or degree, to improve their skills. 

While the results are influenced by the overall labour market, they are also influenced by the composition of the jobactive caseload. Since the start of jobactive, the population of people participating in the program has become more disadvantaged. The jobactive caseload fell from 762,206 on 30 September 2015 to 614,232 on 30 June 2019 as the number of participants exiting the program exceeded the number of new entrants. At the same time, the percentage of the caseload aged 50 years and over rose from 23.9 per cent to 28.1 per cent.

Work for the Dole continues to meet its objective as an activation program with around three quarters of participants in a Work for the Dole activity reporting improvements in their soft skills. This includes an increased ability to adapt to a new environment (79.5 per cent), improved communication skills (74.6 per cent) and improvement in desire to find a job (76.2 per cent). Other benefits of participation are an improvement in understanding of the workplace (75.6 per cent) and ability to work with others (75.2 per cent).

The Employment Services Outcomes Report provides information about participation in employment and education by jobactive participants and their experiences in the program. It is based on the job seeker surveys run by the department. The department reports on outcomes and experiences for people who participated in jobactive within a 12 month reference period. People are surveyed three months after participating in the program, and the survey responses are collated and analysed to produce the Employment Services Outcomes Report. This process takes several months. The survey is conducted on an ongoing basis to provide regularly updated information on program performance.

Comparisons between the outcomes in this report and those of other programs should be treated with caution as outcomes are affected by differences in program eligibility, such as participants’ age, geographical location, education and non-vocational barriers to employment. The Employment Services Outcomes Report does not control for these differences.

Outcomes for this survey period, June 2018 to July 2019, are not affected by the 2019-2020 bushfires or COVID-19 pandemic. However, the impact of these events on the labour market is expected to be manifest in future updates.