Fair Entitlements Guarantee (FEG)

Image of the Fair Entitlements Guarantee logo

The Australian Government provides financial assistance to cover certain unpaid employment entitlements to eligible employees who lose their job due to the liquidation or bankruptcy of their employer.

Fair Entitlements Guarantee (FEG) is a legislative safety net scheme of last resort with assistance available for eligible employees.

What can I claim?

You may be able to claim:

  • your unpaid wages—up to 13 weeks
  • your unpaid annual leave and long service leave
  • payment in lieu of notice—up to five weeks
  • redundancy pay—up to four weeks per full year of service.

Note—unpaid Superannuation Guarantee Contributions cannot be claimed—these should be pursued through the Australian Taxation Office.

More information on what you can claim is available in the What assistance can FEG provide? Fact Sheet.

Am I an eligible employee?

You may be eligible for FEG assistance if:

  • you have lodged an effective claim within 12 months (of either the date you lost your job or the date of the liquidation or bankruptcy of your former employer)

  • you have lost your job due to, or less than six months before, your employer’s liquidation or bankruptcy

  • you are owed at least one of the entitlements mentioned above

  • you were an Australian citizen or the holder of a permanent visa or special category visa that allows you to stay and work in Australia at the time your employment ended.

Textile, clothing and footwear (TCF) contract outworkers may be eligible—see TCF contract outworkers scheme Fact Sheet for more information.

You won’t be eligible if, for example:

  • you were a contractor
  • you were a director of the company or a relative of the director of the company within 12 months before liquidation
  • you do not meet all of the conditions of eligibility set out in the Fair Entitlements Guarantee Act 2012.

More information on eligibility, how to apply and lodging a claim for assistance is available.

How do I make a claim?

Applying online is the quickest way to receive your entitlements:

  • lodge a claim for assistance online at FEG Online Services
  • make sure you read the full FEG fact sheets prior to submitting your claim
  • you will need to provide specified evidence of your citizenship status for your claim to effective.
  • Remember that you only have 12 months to lodge your effective claim.

More information on eligibility, how to apply and lodging a claim for assistance is available.

What if I can’t make a claim online?

You can print and complete the FEG Claim Form and send it to the Department of Employment by email, post or fax. Alternatively, you can call the FEG Hotline and we will post the claim form to you.

How is tax withheld from FEG payments?

If you are eligible for FEG assistance, the payment must be taxed in accordance with the notice of variation under section 15-15 of Schedule 1 to the Tax Administration Act 1953. The How is tax withheld under FEG fact sheet includes more information.

Want to know more?

Have a look at our Service CharterFrequently Asked Questions and Fact Sheets or Contact Us.

If you have difficulty speaking or understanding English call the Translating and Interpreting Service  (TIS National) on 131 450 for the cost of a local call on land lines. Ask TIS National to call the Fair Entitlements Guarantee on 1300 135 040.

If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service (NRS) in two easy steps:

  1. Choose your preferred NRS access point
  2. Give the Fair Entitlements Guarantee phone number 1300 135 040.

Resources

The following is a list of all the resources that are associated with Fair Entitlements Guarantee (FEG).

Results

  1. Application for Funding Assistance

    Created: 30 June 2015  |  Last modified: 19 December 2016

    Application form for funding assistance under the Fair Entitlements Guarantee Recovery Program

  2. Direct Payments Transition Plan for Insolvency Practitioners

    Created: 25 February 2016

    From 1 July 2016, all claims approved under the Fair Entitlements Guarantee (FEG) will be paid directly by the Department of Employment into the person’s nominated bank account....

  3. Eligibility for FEG assistance Fact Sheet

    Created: 5 December 2012  |  Last modified: 23 March 2016

    This factsheet provides information about the eligibility requirements for assistance under the Fair Entitlements Guarantee.

  4. Fair Entitlements Guarantee Recovery Program- Funding Agreement Fact Sheet

    Created: 30 June 2015  |  Last modified: 19 December 2016

    This fact sheet provides information for liquidators about the key terms of the funding agreement used under the Fair Entitlements Guarantee (FEG) Recovery Program.

  5. Fair Entitlements Guarantee Service Charter

    Created: 8 June 2016

    This Service Charter sets out the rights and responsibilities of stakeholders to the Fair Entitlements Guarantee programme. It is intended to guide constructive interactions...

  6. Fair Entitlements Guarantee- Calculating costs of winding up

    Created: 18 July 2013  |  Last modified: 22 December 2014

    This factsheet is designed to assist insolvency practitioners to identify and calculate costs of the winding up or bankruptcy (costs of winding up) for the purposes of working...

  7. FEG Claim Form

    Created: 5 December 2012  |  Last modified: 22 March 2017

    This form (online version also available) must be used to apply for assistance under the Fair Entitlements Guarantee Act 2012....

  8. FEG Confirmation of Identity and Citizenship

    Created: 21 September 2016  |  Last modified: 28 September 2016

    For Aboriginal and Torres Strait Islander people ...

  9. FEG IP Fact Sheet- Employee Entitlement Data FAQs

    Created: 2 August 2016  |  Last modified: 3 March 2017

    This factsheet provides insolvency practitioners with help about common difficulties when compiling employee entitlement information for FEG purposes.

  10. FEG IP Online and Direct Payments update

    Created: 30 May 2016

    This fact sheet provides a quick overview of key dates and milestones from June to September 2016 in relation to the implementation of FEG Direct Payments and FEG IP Online.

  11. FEG IP Online Help Guide

    Created: 1 July 2016  |  Last modified: 7 December 2016

    FEG IP Online Help Guide

  12. FEG Recovery Program Fact Sheet

    Created: 30 June 2015  |  Last modified: 19 January 2017

    This fact sheet provides information for liquidators about the Fair Entitlements Guarantee (FEG) Recovery Program which aims to improve the recovery of employment entitlements...

  13. General Information for Claimants

    Created: 17 November 2015

    This fact sheet provides a basic overview of the Fair Entitlements Guarantee Programme for claimants.

  14. How do I access FEG Online Services Fact Sheet

    Created: 21 December 2012  |  Last modified: 8 April 2016

    This document provides information on making a claim online under the Fair Entitlements Guarantee.

  15. How do I apply for FEG assistance Fact Sheet

    Created: 5 December 2012  |  Last modified: 11 April 2016

    This factsheet provides information about how to lodge a claim for assistance under the Fair Entitlements Guarantee and the types of supporting documentation that may assist the...

  16. How is tax withheld under FEG Fact Sheet

    Created: 29 June 2016  |  Last modified: 21 September 2016

    Background and explanation, including examples for how tax is withheld for FEG advances paid to claimants by the Department

  17. How we assess FEG claims Fact Sheet

    Created: 5 December 2012  |  Last modified: 23 March 2016

    This factsheet provides information about the best way to track the progress of your claim under the Fair Entitlements Guarantee and information about each stage of the claim...

  18. Information for insolvency practitioners Fact Sheet

    Created: 5 December 2012  |  Last modified: 21 September 2016

    Includes informaiton for insolvency practitioners about FEG and touches on FEG IP Online; the means by which the department interacts with IPs

  19. Internal Review of a FEG decision under Section 38 – Application Form

    Created: 23 April 2013  |  Last modified: 5 March 2015

    This form should be used if you wish to seek an internal review of a decision under the Fair Entitlements Guarantee. Applications must be made within 28 days of the date of the...

  20. New Case Intake Processes- FEG information sheet

    Created: 24 February 2017

    New FEG processes commencing 1 March 2017 – increased focus on access to company records as a precursor to verifying entitlements.

  21. Reviewing a FEG decision Fact Sheet

    Created: 5 December 2012  |  Last modified: 23 March 2016

    This factsheet provides general information about your rights for a review of decisions under the Fair Entitlements Guarantee.

  22. TCF contract outworkers scheme Fact Sheet

    Created: 14 May 2013  |  Last modified: 22 December 2014

    This factsheet provides general information about a special scheme of financial assistance for contract outworkers in the textile, clothing and footwear industry (TCF contract...

  23. What assistance can FEG provide Fact Sheet

    Created: 8 March 2016

    This fact sheet provides information about what assistance is available under the Fair Entitlements Guarantee.

  24. What is eCitizen

    Created: 21 September 2016  |  Last modified: 14 November 2016

    A brief explanation about what eCitizen is used for by IPs and how it differs from FEG IP Online