The Franchising Taskforce

For: 

The Government has established an inter-agency Franchising Taskforce to examine the feasibility and implementation of recommendations in the Parliamentary Joint Committee on Corporations and Financial Services' Fairness in Franchising report.

On this page:

Current stage

The Franchising Taskforce is consulting on a Regulation Impact Statement (RIS), which will inform the development of its advice to government on the issues presented in the Fairness in Franchising report.

Details of how to provide a formal submission are available under the How to have your say section of this page.

Consultation process

The following outlines the process to develop a government response to the Parliamentary Joint Committee report and opportunities for stakeholder involvement.

The green boxes indicate opportunities for stakeholder involvement. Please click or tab/enter through the below diagram to see each step.

The current stage is Stage 4.

Stage 3

The Taskforce analyses the submissions received to inform the content of its Regulation Impact Statement.

How to have your say

The Franchising Taskforce (the Taskforce) is consulting on a Regulation Impact Statement (RIS). The purpose of this RIS is to obtain stakeholder views, supported with evidence where possible, on options to address the range of issues identified by the Parliamentary Joint Committee on Corporations and Financial Services (the PJC) in its Fairness in Franchising report. The RIS sets out possible problems and options for government action under the seven principles that were introduced in the Issues Paper from the Taskforce’s reading of the PJC report. The questions in the RIS aim to identify whether the options address the identified problems, and to collect information and data about the relative costs and benefits of each option.

The Department of Employment, Skills, Small and Family Business (the department) may publish submissions to the RIS on this website, unless the submission is marked as confidential. Automatically generated confidentiality statements in emails do not suffice for this purpose. Respondents who would like part of their submission to remain in confidence should provide this information marked as such in a separate attachment and clearly identify the confidential text. If only part of your submission is confidential, you may also provide the department with a non-confidential version of the submission which can be published on the department’s website.

In order to make providing feedback on the RIS process as accessible as possible, the Taskforce has produced a short RIS Fact Sheet on this RIS, which can be read as a standalone document, without needing to refer to this complete RIS document.

The closing date for responding to the RIS is 6 December 2019. The department’s preferred method for receiving submissions is through the online RIS consultation form (see below). Stakeholders can also send submissions to the department at franchising@employment.gov.au or a verbal submission can be provided via phone to the Taskforce phone line at 1800 314 677.

Online RIS consultation form

The online consultation form will prompt you to respond to the questions posed in the RIS. You will be asked to select the principles that you would like to provide a response to. You may choose which questions you answer on each principle and you are not required to reach the maximum character limit (2,500 characters). You will also be able to save your response and return to it at a later stage. You will be given the opportunity to upload electronic document files at the end of the form.

Current Disputes

If you need assistance with resolving a current franchise dispute or would like to know more about resolving franchise disputes, visit the Franchising Mediation Adviser page or visit the ASBFEO Franchising Disputes page.

For information on the Franchising Code of Conduct visit the Franchising Code of Conduct background page.

Franchising Taskforce Terms of Reference

The Taskforce was established on 10 April 2019 with the following terms of reference.

On 14 March 2019, the Parliamentary Joint Committee on Corporations and Financial Services (the Committee) handed down its Fairness in Franchising report.

The Committee acknowledged that several of the recommendations made throughout its report require detailed consideration of whether and how they could be implemented to ensure that they operate effectively. To this end, the Committee recommends:

that the Australian Government establish an inter-agency Franchising Taskforce to examine the feasibility and implementation of a number of the committee's recommendations. The Franchising Taskforce should include representatives from the Department of the Treasury, the Department of Employment, Skills, Small and Family Business and, where appropriate, the Australian Competition and Consumer Commission.

Responsibilities

The Taskforce will provide advice to the Minister for Employment, Skills, Small and Family Business and the Assistant Treasurer in the second half of 2019, which will inform the Government’s response to the Committee’s report.

The response will provide an achievable plan for the reform of the franchising framework that is fair, effective and accountable for franchisors and franchisees while avoiding unnecessary regulatory burden.

To do this the Taskforce will:

  • coordinate a whole of government response to the report recommendations;
  • oversee consultation, industry engagement and contributions from relevant portfolios.

Taskforce Membership

  1. The Taskforce will be co-chaired by the Department of Employment, Skills, Small and Family Business and the Department of the Treasury.
  2. The Taskforce will have representation from the Department of the Treasury, the Department of Employment, Skills, Small and Family Business and the Department of the Prime Minister and Cabinet.

Other agencies with policy or regulatory responsibility for relevant Industry Codes, including the Australian Competition and Consumer Commission, the Department of the Environment and Energy, the Department of Industry, Innovation and Science and the Department of Agriculture will be co opted as needed.

The Franchising Taskforce Issues Paper

The Taskforce has concluded consultation on its Issues Paper which was available in English, Arabic, Simplified Chinese and Korean. The Issues Paper was intended to generate feedback to the Taskforce on the PJC’s Fairness in Franchising report recommendations. To assist stakeholders with providing feedback, the Taskforce grouped the PJC’s recommendations under seven policy principles that emerged from its reading of the PJC’s report.

Contact information

Please direct email and phone enquiries about the Franchising Taskforce and consultation opportunities to:
Email: franchising@employment.gov.au
Phone: 1800 314 677

The phone line is open Monday to Friday during business hours (AEST).