I want information about Australian Government employment services
The Department of Employment, Skills, Small and Family Business is responsible for developing the policies and programs run under the Australian Government employment services systems, jobactive, and the new national in-prison employment services, Time to Work.
The current employment services system, jobactive, is delivered by a network of 1700 jobactive providers across Australia. Below is key information on our national employment services systems and information on how the Australian Government helps to determine the level of support a job seeker will need to find work.
jobactive - The Australian Government employment services system 2015 – 2022
jobactive is the Australian Government’s employment services system and is delivered by a network of 1700 jobactive providers across Australia.
jobactive providers assist job seekers to get and keep a job, and offer employers an end-to-end tailored recruitment service to find and hire staff. Job seekers are required to report their job search and mutual obligation requirements on the jobactive website or via the jobactive Job Seeker app.
jobactive services are generally available to anyone receiving an income support payment or who has mutual obligation requirements. Job seekers who are not required to use jobactive may be able to access jobactive services as volunteers.
Disability Employment Services
Is this for me?
- I have a disability, injury or health condition
- I want help to find a job
If you have a disability, injury or health condition and need help to find or keep a job, Disability Employment Services can help.
The JobAccess website also has comprehensive information to help you understand your rights and responsibilities, find financial support for workplace modifications and help to find and keep a job.
Community Development Program
Is this for me?
- I live in remote Australia
- I want to improve my skills to get a job
If you live in a remote area of Australia, the Community Development Program can help you improve your workplace skills and employability. The support you receive is tailored to the workforce needs of your area and helps contribute to your community.
Is this for me?
- I want to train, study and earn an income
If you want to explore a new job, gain new skills, work flexible hours and receive a qualification at the end, then an Australian Apprenticeship could be the best way for you to start a career or build on your existing one.
You may also be able to apply for Trade Support Loans to meet everyday costs while undertaking training.
Employment Services Model 2022 - 2027
A new government employment services model is being piloted in two regions before being rolled out nationally from July 2022.
The model will provide new service options to support people to find a job, a better digital platform and more flexibility to meet mutual obligation requirements.
More information on the New Employment Services Model
National in-prison employment services
The Time to Work Employment Services is delivered in 69 non-remote prisons.
Time to Work will assist Aboriginal and Torres Strait Islander prisoners to access support to better prepare them to find employment and reintegrate into the community upon their release from prison.
Help to choose the right job provider for you
How we identify what level of support a job seeker needs
To assist the Australian Government to determine the level of support a job seeker will need to find work, job seekers are required to complete a short questionnaire when registering for employment assistance. This questionnaire is called the Job Seeker Classification Instrument (JSCI).
Job seekers with a disability, injury, illness or other disadvantage may also complete an employment services assessment. Employment services assessments help to determine the most appropriate employment service for the job seeker.
Job seekers may be referred for an employment services assessment by the Department of Human Services, or by an employment services provider.
More information about the Job Seeker Classification Instrument (JSCI).
More information about Employment Service Assessments.
Protecting IT infrastructure
The Department undertakes a range of digital information assurance activities to support the delivery of employment services.
More information about third party IT / employment systems.