Information products and guides on Disability Employment Services

DES Senate Inquiry Response

Australian Government response to the Senate Inquiry Report into the administration and purchasing of Disability Employment Services in Australia is now available.

Disability Employment Services publications and information documents

Disability Management Services Section 23 Recovery Information

On 18 September 2013, responsibility for this programme was transferred to the Department of Social Services.

For most people who are referred to Disability Employment Services the service will be free. If you are entitled to compensation or damages for the disability, injury or health condition for which you are undertaking, or have undertaken the Disability Management Service program, under section 23(2) of the Disability Services Act 1986 you may need to repay the Commonwealth for the costs of your rehabilitation program, where the case was settled and a notice of charge issued, both prior to 8 December 2014.

Contact the Disability Management Service Recovery Hotline on free call 1800 001 894 or email

Disability Employment Services Guides

Translated Disability Employment Services Factsheet

Service Guarantee

Service Guarantee

Code of Practice

Code of Practice


The department monitors the way employment services are delivered for the Australian Government. If you are not satisfied with the service you have received, or if have suggestions for improving services, please call the department's Customer Service Line on 1800 805 260 (free call from landlines) or submit a Complaints, Compliments and Suggestions form.