Job Seeker Experiences of Employment Services Project

The Job Seeker Experiences of Employment Services Project will take place between October 2015 and May 2016. The project gathers job seekers’ views and experiences of jobactive and its predecessor, Job Services Australia. It also gathers information on jobactive and associated jobactive programmes - Relocation Assistance to Take Up a Job and the Job Commitment Bonus for Young Australians. The research is being conducted by the Social Research Centre on behalf of the Department. If the Social Research Centre contacts you, we encourage you to participate in the research.

The Department of Employment has engaged The Social Research Centre to undertake this research with current and ex-job seekers who have experience of jobactive and/or Job Services Australia, Relocation Assistance to Take Up a Job and the Job Commitment Bonus for Young Australians. The research will canvass job seeker opinions and experiences of jobactive and associated programmes for the purpose of research and evaluation of these programmes.

In October/November, 2015 (for the group and telephone discussions) and January/February, 2016 (for the telephone survey), the Social Research Centre will invite a selection of eligible job seekers to share their views and experiences of jobactive, Job Services Australia, and where relevant, Relocation Assistance to Take Up a Job and the Job Commitment Bonus for Young Australians.

If the Social Research Centre contacts you, we encourage you to participate in the research. The information you provide will help the Department to learn more about the benefits and challenges of delivering an effective employment services programme for job seekers.

Information you provide will only be used for research and evaluation purposes. Individuals who participate in the research will not be identified in reporting. The Department and the Social Research Centre are bound by the Privacy Act 1988.

Participating in this research will not affect any government assistance you may receive.

If you would like more information you can call the Social Research Centre on 1800 023 040 with any questions you may have about the research.