Job Services Australia Provider Performance - Star Ratings

Quarterly Site level Star Ratings of Job Services Australia providers.

Job Services Australia Star Ratings were published on a quarterly basis from the June 2010 release onwards. Star Ratings for jobactive providers will be available from August 2016 onwards.

JSA Star Rating Releases – July 2012 to June 2015

The Job Services Australia Star Ratings Methodology from July 2012 to June 2015 provides an overview of how Star Ratings were calculated for this period. The following Star Ratings were released:

JSA Star Rating Releases – July 2009 to June 2012

1 There was a release for the contract period to the end of August 2011 instead of to the end of September 2011. These ratings were required to meet timelines for the business review and tender processes leading up to the revised policy arrangements from July 2012.

2 The first release was for the 12 month period to the end of June 2010 when there were sufficient performance data available to enable the calculation of comprehensive ratings.