jobactive

jobactive logo

jobactive is the Australian Government’s way to get more Australians into work. It connects job seekers with employers and is delivered by a network of jobactive providers in over 1700 locations across Australia.

To find out more about jobactive and to find your local provider visit the jobactive website.

Employers can use a local jobactive provider for tailored recruitment services, at no cost to their business. jobactive providers work closely with employers to understand their recruitment needs. Find out more about how jobactive can help employers find staff.

Job seekers can get help from a jobactive provider to get and keep a job . jobactive providers have the flexibility to tailor their services to a job seeker’s assessed needs. Find out more about how jobactive can help jobseekers.

If you have recently been made redundant from your job, there is also information available on support to help you.

jobactive providers have a strong understanding of local labour markets. They know where the jobs are, what to do to help job seekers get ready for work and how to match job seekers to employer needs.

Updates

jobactive replaced Job Services Australia on 1 July 2015.

For information on the purchasing process for jobactive, see the Employment Services Procurement Information on this website or read the jobactive purchasing process fact sheet.

Want more information?

  • Search for a local jobactive provider on the jobactive website
  • If you are an employer, call the Employer Hotline on 13 17 15
  • If you are a job seeker, call the Employment Services Information Line on 13 62 68
  • Read the general fact sheet on jobactive

Note that call charges apply for calls to ‘13’ numbers from mobile phones.

Resources

The following is a list of all the resources that are associated with jobactive.

Results

  1. 1 January 2017- Improvements to Wage Subsidies

    Created: 18 August 2015  |  Last modified: 6 December 2016

    Fact sheet about wage subsidies available through jobactive for businesses

  2. 360Pro Applicants Quick Reference Guide

    Created: 6 January 2016

    Instructions for use of 360Pro

  3. Arabic- Service Guarantee Factsheet

    Created: 9 May 2016

    Factsheets about the Service Guarantee for jobactive job seekers

  4. Assyrian- Service Guarantee Factsheet

    Created: 9 May 2016

    Factsheets about the Service Guarantee for jobactive job seekers

  5. Australian Government response to the Education and Employment Legislation Committee Report: Social Security Legislation Amendment (Youth Jobs PaTH: Prepare, Trial, Hire) Bill 2016

    Created: 3 March 2017

    Australian Government response to an Inquiry by the Senate Education and Employment Legislation Committee on the Social Security Legislation Amendment (Youth Jobs Path: Prepare,...

  6. Burmese- Service Guarantee Factsheet

    Created: 9 May 2016

    Factsheets about the Service Guarantee for jobactive job seekers

  7. Chin- Service Guarantee Factsheet

    Created: 9 May 2016

    Factsheets about the Service Guarantee for jobactive job seekers

  8. Communication Protocol for Exposure Draft for Employment Services 2015-2020

    Created: 31 July 2014

    A communication protocol has been established to support the Exposure Draft for Employment Services 2015-2020....

  9. Contacts Guidelines

    Created: 15 April 2011  |  Last modified: 31 October 2015

    The Contacts Guidelines outline a jobactive provider responsibilities and required actions when conducting and recording Appointments for Contacts with Fully Eligible...

  10. Dari- Service Guarantee Factsheet

    Created: 9 May 2016

    Factsheets about the Service Guarantee for jobactive job seekers  

  11. Dinka- Service Guarantee Factsheet

    Created: 9 May 2016

    Factsheets about the Service Guarantee for jobactive job seekers  

  12. Documentary Evidence Guideline

    Created: 17 April 2015  |  Last modified: 1 August 2017

    This Guideline specifies the Documentary Evidence that Employment Services Providers must retain under the jobactive 2015–2020 or jobactive Deed 2015-2020 – Work for the Dole...

  13. Employment Pathway Fund Guidelines

    Created: 26 August 2011  |  Last modified: 12 February 2015

    These Guidelines outline the JSA provider’s responsibilities and required actions in regards to accessing the EPF.

  14. Employment Services 2015 Fact Sheet

    Created: 28 July 2014  |  Last modified: 7 October 2014

    This document provides an overview of the new employment services system, which will commence from 1 July 2015.

  15. Employment Services 2015 Information Session presentation

    Created: 8 August 2014

    Employment Services 2015 Information Session presentation slides

  16. Employment Services Code of Practice

    Created: 26 June 2009  |  Last modified: 21 July 2014

    Code of Practice

  17. Employment Services Complaints, Compliments and Suggestions

    Created: 19 October 2009  |  Last modified: 17 November 2015

    Feedback form, complaints

  18. Employment Services Guarantee- For Volunteers

    Created: 17 June 2015  |  Last modified: 10 July 2015

    This Service Guarantee for jobactive reflects the Australian Government’s expectations of jobactive providers. It sets out the minimum level of service each Volunteer job seeker...

  19. Employment services have changed

    Created: 31 March 2015  |  Last modified: 17 December 2015

    Information about the changes to employment services in Australia

  20. Employment Services Outcomes Report July 2015 to June 2016 — jobactive

    Created: 31 May 2017  |  Last modified: 7 July 2017

    The Employment Services Outcomes Report presents the information and data in an infographic format to better communicate what jobactive is and how it works....

  21. Employment Services Outcomes Report October 2015 to September 2016 — jobactive

    Created: 27 July 2017  |  Last modified: 4 August 2017

    Quarterly report containing information about post Employment Services Outcomes achieved for jobactive.

  22. Employment Services – building on success: Issues Paper

    Created: 15 March 2013  |  Last modified: 22 March 2013

    Employment Services – building on success: Issues Paper

  23. Empowering YOUth Initiatives Guideline

    Created: 4 April 2016  |  Last modified: 12 September 2016

    Empowering YOUth Initiatives Guideline

  24. Farsi- Service Guarantee Factsheet

    Created: 9 May 2016

    Factsheets about the Service Guarantee for jobactive job seekers  

  25. Grant Guidelines for Empowering YOUth Initiatives Round 1 – webinar presentation

    Created: 27 November 2015

    Empowering YOUth Initiatives Information session powerpoint presentation.

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