The Australian Government is transforming Australia’s employment services system to deliver better services to job seekers and employers and a better system for providers.
Key elements of the new employment services model will be trialled in Adelaide South, South Australia and the Mid North Coast, New South Wales, with the first phase of the Trial commencing on 1 July 2019.
The Trial will ensure the new employment services model is carefully designed, evaluated, refined and enhanced prior to being rolled out nationally.
Job seekers who are job-ready and able to use digital services will self-service online, accessing digital job-search tools and a contact centre if required. The initial digital service offering is now available to the most job-ready job seekers in the two Trial regions.