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  1. What information should DES providers give to prospective Work Experience Host Organisations?Archived

    Created: 3 February 2012

    This Q&A document answered the Employment Services question 'What information should DES providers give to prospective Work Experience Host Organisations?'

  2. What sort of factors should be considered when informing new Work Experience Host Organisations about their roles and responsibilities?Archived

    Created: 3 February 2012

    This Q&A document answered the Employment Services question 'What sort of factors should be considered when informing new Work Experience Host Organisations about their...

  3. Where can I acquire quality assurance publications?Archived

    Created: 3 February 2012

    This Q&A document answered the Employment Services question 'Where can I acquire quality assurance publications?'

  4. Work Based Personal Assistance Requirements FormArchived

    Created: 3 February 2012

    This form is used by providers to determine a DES Participant's Work Based Personal Assistance (WBPA) requirements.

  5. Wrap Around Services Diary Appointments Job Aid (DES)Archived

    Created: 3 February 2012

    This job aid outlines the steps to be followed when a joint servicing appointment is made for a participant to undertake wrap around services with their Disability Employment...

  6. Developing Agreements with Indigenous Employment Program providers AdviceArchived

    Created: 3 February 2012

    This Job Aid provides information to help Providers develop arrangements with IEP providers, which will contribute to better coordination of activities and increase of...

  7. Developing an Indigenous Employment Strategy AdviceArchived

    Created: 3 February 2012

    This document contains information and guidance for Providers in developing the organisation Indigenous Employment Strategy as required by clause 115 of the Employment Services...

  8. Developing Service Level Agreements with CDEP providers AdviceArchived

    Created: 3 February 2012

    This Advice has been developed to provide information and instruction on developing Service Level Agreements with CDEP providers.

  9. Direct recruitment of participants by CDEP providers AdviceArchived

    Created: 3 February 2012

    Advice to JSA providers on CDEP changes.

  10. Does Section 23 recovery apply to any time that a Participant has been serviced in the Employment Support Service?Archived

    Created: 3 February 2012

    This Q&A document answered the Employment Services question 'Does Section 23 recovery apply to any time that a Participant has been serviced in the Employment Support...

  11. Education- Part Time Study and Structured Training AdviceArchived

    Created: 3 February 2012  |  Last modified: 17 February 2015

    This reference material provides further information about the part-time study Work Experience Activity and structured training undertaken as part of a Work for the Dole, Full...

  12. Electronic Diary Overview Advice (JSA)Archived

    Created: 3 February 2012

    This document provides information on the electronic diary function in the DEEWR IT system, including what the electronic diary is and how providers can utilise it.

  13. Eligibility of Visa Holders for Disability Employment Services Fact SheetArchived

    Created: 3 February 2012  |  Last modified: 9 July 2014

    This fact sheet outlines the eligibility of visa holders for Disability Employment Services (DES) and how to determine eligibility for the purposes of Registration.

  14. Employment Pathway Plan Sections and Activity Codes Advice (JSA)Archived

    Created: 3 February 2012

    This document lists all activity codes that can be included in an Employment Pathway Plan (EPP) and provides details on each code.

  15. Employment Services Code of PracticeArchived

    Created: 3 February 2012

    This document details the Code of Practice that is included as a part of the Employment Services Deed 2009-12.

  16. Employment Services Subcontracting Approvals Advice from DEEWR Account and Contract ManagersArchived

    Created: 3 February 2012

    Advice for Contract Managers on approving and managing employment service providers subcontracting requests

  17. Employment Systems Disability Employment Services Contracts User ManualArchived

    Created: 3 February 2012

    The purpose of this document is to provide a complete user manual for the Disability Employment Services (DES) Contracts.

  18. EPF User Guide for ESD4 IES ContractsArchived

    Created: 3 February 2012

    A step-by-step user guide that shows Account and Contract Managers how to use the new EPF Administration functionality.

  19. ESC4 IES Contracts System User GuideArchived

    Created: 3 February 2012

    A step-by-step user guide that shows Account and Contract Managers how to use the new ESD4 IES Contracts System.

  20. Finding Participants who require Ongoing Support or an Ongoing Support Assessment Job AidArchived

    Created: 3 February 2012

    This document is a Job Aid on finding participants who require Ongoing Support or an Ongoing Support Assessment.

  21. Full-Time Work for the Dole AdviceArchived

    Created: 3 February 2012

    To provide further information to JSA providers on the Work Experiecne Activity described as Full-Time Work for the Dole.

  22. How do I know if a new participant may be liable for the cost of their Disability Management Service?Archived

    Created: 3 February 2012

    This Q&A document answered the Employment Services question 'How do I know if a new participant may be liable for the cost of their Disability Management Service?'

  23. How do I submit a CAF?Archived

    Created: 3 February 2012

    This Q&A document answered the Employment Services question 'How do I submit a CAF?'

  24. How to Directly Register eligible job seekers Job AidArchived

    Created: 3 February 2012

    This Job Aid outlines the steps to be taken by Job Services Australia (JSA) providers to enable Direct Registration. It also informs JSA providers on what are the basic...

  25. How to Directly Register Job Seekers Job AidArchived

    Created: 3 February 2012

    This job aid briefly describes how a DES provider can Directly Register a job seeker where they meet the basic eligibility criteria.

  26. How to interpret the Session Availability report Fact SheetArchived

    Created: 3 February 2012

    This Fact Sheet provides information to Contract Managers on how to interpret the Initial and Re-engagement session report now available through SQL Server Reporting and EA...

  27. How to use a Manual Employment Pathway Plan (EPP) Job Aid (DES)Archived

    Created: 3 February 2012

    This Job Aid details how to process an offline EPP using a manual form. It is to be used by DES providers who are servicing Participants in remote localities and also for any...

  28. How to use an Offline Employment Pathway Plan (EPP) Job Aid (JSA)Archived

    Created: 3 February 2012

    This Job Aid details how to process an offline EPP using the Offline EPP system. It is to be used by Job Services Australia (JSA) providers who are servicing remote job seekers...

  29. I have a Participant who has two compensation claims; does DEEWR need to know about both?Archived

    Created: 3 February 2012

    This Q&A document answered the Employment Services question 'I have a Participant who has two compensation claims; does DEEWR need to know about both?'

  30. If a Participant receives their compensation before commencing in the DES program, do they need to complete a Contact Authority Form?Archived

    Created: 3 February 2012

    This Q&A document answered the Employment Services question 'If a Participant receives their compensation before commencing in the DES program, do they need to complete a...

  31. Informing the Job Seeker of the Employment Services Assessment Appointment Fact SheetArchived

    Created: 3 February 2012

    This Fact Sheet contains the information Employment Service providers should provide to the job seeker when making an appointment for the job seeker to attend a JCA, including:...

  32. Initial Interview for Job Transition Support Participants Job AidArchived

    Created: 3 February 2012

    In order for the Job Services Australia (JSA) provider (from hereon referred to as

  33. Initial Interview for a New Program Job AidArchived

    Created: 3 February 2012

    This job aid explains how to conduct an initial interview after a Participant

  34. Initial Interview for a new Stream Job AidArchived

    Created: 3 February 2012

    A job seeker

  35. Intensive Activity Job AidArchived

    Created: 3 February 2012

    This Job Aid provides instructions on referring a job seeker to an Intensive Activity.

  36. IT Advisory Group- Terms of ReferenceArchived

    Created: 3 February 2012

    This document outlines the purpose, responsibilies, membership and frequency of the IT Advisory Working Group

  37. Job Placement Job AidArchived

    Created: 3 February 2012

    This job aid explains how providers may claim a Job Placement Fee for placing a Participant into a Job Placement, in which the Participant achieves their Job Placement Hours...

  38. Job Services Australia Eligibility for Visa HoldersArchived

    Created: 3 February 2012  |  Last modified: 16 February 2015

    Job Services Australia Eligibility for Visa Holders – determining legal right to work in Australia Supporting Document

  39. Key Principles in Assessing Site Change Requests for Job Services Australia and Disability Employment ServicesArchived

    Created: 3 February 2012

    Table sets out the Key Principles in Assessing Site Change Requests for Job Services Australia and Disability Employment Services

  40. Manual Comprehensive Compliance Assessment (CCA) Process Job Aid (JSA)Archived

    Created: 3 February 2012

    This Job Aid contains information about the Manual Comprehensive Compliance Assessment (CCA) Process

  41. Medical Evidence Requirements For Employment Services Assessment Fact SheetArchived

    Created: 3 February 2012

    Medical Evidence Requirements For Employment Services Assessment Fact Sheet

  42. Minimum Wage Advice (JSA)Archived

    Created: 3 February 2012

    This advice provides information about the impact on Outcome Fees claims of job seekers being paid less than the relevant minimum wage.

  43. Negotiating an Employment Pathway Plan (EPP) Job AidArchived

    Created: 3 February 2012

    This Job Aid details the different stages of the negotiation process - how to create, review and update a job seeker

  44. NEIS End Date CalculatorArchived

    Created: 3 February 2012

    The NEIS End Date Calculator is an aid to NEIS providers and DEEWR staff to calculate the 'NEIS Participant Agreement Expected End Date' and 'Rent Assistance Expected End Date'...

  45. No Show, No Pay Failures Job AidArchived

    Created: 3 February 2012

    This page contains an explanation of the No Show, No Pay failure type and how it is managed by the provider.

  46. Notification Job AidArchived

    Created: 3 February 2012

    This document contains information on the requirements for Participant Notification including verbal scripts, reasonable notice and legislative requirements.

  47. Non-Vocational Programs and Services AdviceArchived

    Created: 3 February 2012

    This reference material provides further information on Non-Vocational Programs and Services as an option for a Work Experience Activity

  48. Notification to Centrelink of Changes to a Job Seekers Circumstances Job AidArchived

    Created: 3 February 2012

    This Job Aid provides information for informing Centrelink of changes to a job seekers circumstances as required by ESD4. It includes information on documentary evidence...

  49. Offline Employment Pathway Plans Advice (JSA)Archived

    Created: 3 February 2012

    This document gives advice on Offline Employment Pathway Plans

  50. Ongoing Support Assessment Quality FrameworkArchived

    Created: 3 February 2012

    The Ongoing Support Assessments Quality Framework outlines the basis on which the Department of Education, Employment and Workplace Relations will assess the quality of ongoing...

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