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  1. Vacancies and Outcomes Guideline

    Created: 26 July 2019  |  Last modified: 17 March 2020

    ParentsNext helps parents develop confidence and skills to prepare for future employment....

  2. Transfers and Exits

    Created: 12 July 2018  |  Last modified: 17 March 2020

    This Guideline outlines the actions Providers must take when transferring a Participant to another Provider, or Exiting a Participant from ParentsNext. Transfers and Exits for...

  3. Participation Plans and Activities Guideline

    Created: 26 July 2019  |  Last modified: 17 March 2020

    This Guidelines sets out Providers’ requirements in managing Compulsory Participants’ Mutual Obligation Requirements (Requirements). Participants are required to negotiate and...

  4. Participation Fund (Intensive Stream Only)

    Created: 12 July 2018  |  Last modified: 17 March 2020

    This Guideline provides information for ParentsNext Providers on Participation Fund requirements for Intensive Stream Participants....

  5. Exemptions and Suspensions Guideline

    Created: 12 July 2018  |  Last modified: 17 March 2020

    Social Security Law recognises a Participant may experience circumstances that make it unreasonable for them to continue participating in ParentsNext for a period. This...

  6. Eligibility, Referral, Direct Registration and Commencement Guideline

    Created: 26 July 2019  |  Last modified: 17 March 2020

    This Guideline explains ParentsNext eligibility and Providers’ responsibilities when actioning Referrals and Commencements, and Directly Registering Intensive Stream Volunteers....

  7. Concurrent referrals to jobactive, Transition to Work and New Business Assistance with NEIS Guideline

    Created: 26 July 2019  |  Last modified: 17 March 2020

    Eligible Compulsory Participants may concurrently participate in jobactive, Transition to Work or New Business Assistance with NEIS. This Guideline sets out Providers’...

  8. Assistance to Participants and Appointments Guideline

    Created: 26 July 2019  |  Last modified: 17 March 2020

    This Guideline specifies ParentsNext Providers’ responsibilities for assisting Participants, including booking and managing Appointments, meeting the minimum Service standards...

  9. Transition to Work- Vacancies and Outcomes Guideline

    Created: 9 February 2016  |  Last modified: 17 March 2020

    Transition to Work supports young people to improve their work readiness skills and assists them into employment (including apprenticeships or traineeships) or education....

  10. Transition to Work- Performance Guideline

    Created: 9 February 2016  |  Last modified: 17 March 2020

    Transition to Work Providers have their performance regularly monitored and assessed by the Department of Employment, Skills, Small and Family Business (the Department). Use of...

  11. Transition to Work Direct Registration Guideline

    Created: 9 February 2016  |  Last modified: 17 March 2020

    This Guideline helps Transition to Work Providers identify whether a young person is eligible for Direct Registration into the Transition to Work Service and provides details of...

  12. Vacancies and Outcomes Guideline

    Created: 14 April 2015  |  Last modified: 17 March 2020

    The key objective of jobactive is to promote stronger workforce participation, help more job seekers move from welfare to work and better meet the needs of employers....

  13. Job Plan and Scheduling Mutual Obligation Requirements Guideline

    Created: 31 July 2018  |  Last modified: 17 March 2020

    A job seeker’s Mutual Obligation Requirements and any other items agreed to with their Employment Services Provider (Provider) are outlined in their Job Plan. It is necessary...

  14. Performance Framework

    Created: 15 June 2015  |  Last modified: 17 March 2020

    jobactive is underpinned by a sound Performance Framework based on the principles of efficiency, effectiveness, quality and assurance. This Guideline contains detailed...

  15. Time to Work Employment Service- Transfers Guideline

    Created: 5 June 2018  |  Last modified: 17 March 2020

    Participants can be transferred between Prisons at any stage while they are participating in the Time to Work Employment Service (the service)....

  16. Time to Work Employment Services- Assessments Guideline

    Created: 5 June 2018  |  Last modified: 17 March 2020

    All Participants in the Time to Work Employment Service (the service) must be given the opportunity to receive comprehensive employment assessments via both the Job Seeker...

  17. Time to Work Employment Services Guideline

    Created: 5 June 2018  |  Last modified: 17 March 2020

    The Time to Work Employment Service (the service) is an in-prison employment service for Indigenous people. The service aims to better prepare Indigenous prisoners for their...

  18. SEE Brochure

    Created: 21 April 2015  |  Last modified: 20 March 2020

    A brochure on the Skills for Education and Employment (SEE) program available in ACC PDF and AW PDF 

  19. Relocation Assistance Information for Job Seekers

    Created: 30 June 2014  |  Last modified: 20 March 2020

    Relocation Assistance information and eligibility requirements.

  20. SEE factsheet

    Created: 30 April 2016  |  Last modified: 20 March 2020

    Fact Sheet for the Skills for Education and Employment (SEE) program

  21. Job Seeker Survey- Frequently Asked Questions

    Created: 19 November 2013  |  Last modified: 20 March 2020

    Frequently asked questions that job seekers would generally ask.

  22. SEE postcard

    Created: 21 April 2015  |  Last modified: 20 March 2020

    SEE postcard available in ACC PDF and AW PDF 

  23. Australia G20 Employment Plan 2019

    Created: 23 March 2020

    The 2019 G20 Employment Plan for Australia. These documents are a country-owned, country-specific report outlining actions taken by member governments to address common labour...

  24. Ongoing Financial Performance Requirements for VET Student Loans Providers

    Created: 4 March 2019  |  Last modified: 24 March 2020

    An approved provider (other than a TAFE, university or government owned entity) must give the Secretary general purpose financial statements for each financial year of its...

  25. Small Area Labour Markets- December quarter 2019

    Created: 27 March 2015  |  Last modified: 27 March 2020

    Small Area Labour Markets publication for the December quarter 2019, containing estimates of unemployment and the unemployment rate for SA2s and LGAs covering December quarter...

  26. UNSMOOTHED LGA SALM- December quarter 2019

    Created: 27 March 2015  |  Last modified: 27 March 2020

    Unsmoothed SALM estimates at the LGA level.

  27. UNSMOOTHED SA2 SALM- December quarter 2019

    Created: 10 June 2016  |  Last modified: 7 February 2020

    Unsmoothed SALM estimates at the SA2 level.

  28. LGA Data tables- Small Area Labour Markets- December quarter 2019

    Created: 27 March 2015  |  Last modified: 27 March 2020

    SALM estimates at the LGA level. Note that estimates for Greater Capital City Statistical Areas, States/Territories and Australia can be found in the ABS' Labour Force, Detailed...

  29. SA2 Data tables- Small Area Labour Markets- December quarter 2019

    Created: 27 March 2015  |  Last modified: 27 March 2020

    SALM estimates at the SA2 level. Note that estimates for Greater Capital City Statistical Areas, States/Territories and Australia can be found in the ABS' Labour Force, Detailed...

  30. Skills Organisation Pilot Principles

    Created: 28 February 2020  |  Last modified: 31 March 2020

    Skills Organisation Pilot principles have been developed to support future industry engagement to inform the design and longer-term organisational and governance model for each...

  31. Supporting Apprentices and Trainees and the JobKeeper payment

    Created: 1 April 2020

    Supporting Apprentices and Trainees and the JobKeeper payment.

  32. COAG Skills Council Communiqué: April 2020

    Created: 3 April 2020

    3 April 2020 COAG Skills Council Communique

  33. Seasonal Worker Programme Financial and Credentials Information Form

    Created: 24 July 2015  |  Last modified: 6 April 2020

    The purpose of this form is to obtain information in order to assess, in the opinion of the Department of Employment, Skills Small and Family Business, your entity's credentials...

  34. Norfolk Island Employment Services

    Created: 3 September 2019  |  Last modified: 7 April 2020

    This Guideline forms part of the jobactive Deed (Norfolk Island) 2018 -2022 (Norfolk Island Deed) between the Department of Education, Skills and Employment (Department) and the...

  35. Managing and Monitoring Mutual Obligation Requirements Guideline

    Created: 17 April 2015  |  Last modified: 7 April 2020

    Job seekers generally have Mutual Obligation Requirements, such as looking for work and participating in Activities that will improve their employment prospects, in return for...

  36. Managing Relocation Assistance to Take up a Job

    Created: 14 April 2015  |  Last modified: 7 April 2020

    Relocation Assistance to Take Up a Job (RATTUAJ) provides financial assistance to long-term unemployed job seekers and other designated Participants to relocate to take up...

  37. Managing National Work Experience Programme Activities Guideline

    Created: 8 July 2019  |  Last modified: 7 April 2020

    The National Work Experience Programme (NWEP) provides eligible job seekers with the opportunity to undertake real life work experience placements. It helps people to gain...

  38. Transition to Work Eligibility, Referral, Commencement and Caseload Guideline

    Created: 9 February 2016  |  Last modified: 7 April 2020

    Transition to Work targets three groups of young people considered at risk of long-term unemployment. This guideline outlines the eligibility of the three Participant groups,...

  39. Transition to Work- Job Plan Guideline

    Created: 9 February 2016  |  Last modified: 7 April 2020

    This Guideline outlines the Transition to Work Provider’s responsibilities and required actions when creating, reviewing and updating a Participant’s Job Plan. Providers must...

  40. Participant Service Period Suspensions and Exits

    Created: 9 February 2016  |  Last modified: 2 January 2020

    The Service Period is the time a Participant spends in Transition to Work. It is affected by periods of Suspension and when Participants are Exited....

  41. New Employment Services Trial (NEST)- Job Plan and Mutual Obligation Requirements

    Created: 14 November 2019  |  Last modified: 7 April 2020

    Participants generally have Mutual Obligation Requirements, in return for receiving taxpayer-funded income support paid by Services Australia. These Mutual Obligation...

  42. New Employment Services Trial (NEST)- Managing National Work Experience Programme Activities

    Created: 14 November 2019  |  Last modified: 7 April 2020

    This guideline is for Trial Providers, and unless otherwise stated, applies only to Enhanced Services Participants. ...

  43. New Employment Services Trial (NEST)- Eligibility, Referral and Commencement

    Created: 19 November 2019  |  Last modified: 7 April 2020

    This Guideline outlines who is Eligible for Enhanced Services in the New Employment Services Trial (NEST)....

  44. New Employment Services Trial (NEST)- Managing Relocation Assistance to Take Up a Job

    Created: 14 November 2019  |  Last modified: 7 April 2020

    Relocation Assistance to Take Up a Job (RATTUAJ) provides financial assistance to long-term unemployed job seekers and other designated Participants to relocate to take up...

  45. Disability Support Pension Recipients (Compulsory Requirements)

    Created: 17 April 2015  |  Last modified: 7 April 2020

    This Guideline advises providers of their responsibilities to Disability Support Pension (DSP) recipients under 35 years of age who have an assessed work capacity of at least...

  46. ParentsNext- Performance Guideline

    Created: 12 July 2018  |  Last modified: 7 April 2020

    This Guideline describes the ParentsNext Performance Framework designed to help ensure the efficiency, quality and effectiveness of services delivered to Participants. This...

  47. Work Readiness Assessment Guideline

    Created: 12 July 2018  |  Last modified: 7 April 2020

    Work Readiness Assessments measure a Participant’s Work Readiness....

  48. JobReady Live Accreditation letter

    Created: 8 April 2020

    This is an accreditation letter to a third party employment system provider outlining their requirements and responsibilities for accreditation.

  49. National Customer Service Line Nominee Form

    Created: 1 March 2020

    The Department of Education, Skills and Employment's Nominee Form process will allow employment services participants to appoint an authorised nominee to speak and act on their...

  50. Facts about the SEE program

    Created: 14 April 2020

    Facts about the SEE program

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