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  1. Service Period, Suspensions and Exits Guideline

    Created: 9 February 2016  |  Last modified: 22 February 2017

    This Guideline outlines:...

  2. Vacancies and Outcomes Guideline

    Created: 9 February 2016  |  Last modified: 22 February 2017

    This Guideline provides information about a Provider’s responsibilities and required actions when claiming Outcomes under the Deed.

  3. Mutual Obligation Requirements and Job Plan Guideline

    Created: 17 April 2015  |  Last modified: 22 February 2017

    Job seekers generally have Mutual Obligation Requirements, such as looking for work and participating in Activities that will improve their employment prospects, in return for...

  4. Assessments Guideline

    Created: 9 February 2016  |  Last modified: 22 February 2017

    This Guideline, in conjunction with clause 81 of the Transition to Work Deed 2016–2020, outlines when a Participant is to be assessed or re-assessed by conducting the Job Seeker...

  5. Performance Framework Guideline

    Created: 15 June 2015  |  Last modified: 22 February 2017

    This Guideline contains detailed information on the Performance Frameworks for each of the services delivered under jobactive. 

  6. Activity Management Guideline

    Created: 9 February 2016  |  Last modified: 22 February 2017

    This Guideline details the core elements and requirements for Transition to Work Providers (Providers) in managing Activities for Transition to Work Participants (Participants)....

  7. Documentary Evidence Guideline

    Created: 9 February 2016  |  Last modified: 22 February 2017

    This Guideline specifies the Documentary Evidence that Transition to Work Providers must retain under the Deed to support the delivery of services or a claim for payment. 

  8. Activity Management Guideline

    Created: 17 April 2015  |  Last modified: 22 February 2017

    Participating in Activities helps job seekers to improve their skills, motivation and dependability so they can find and keep a job. Activities can also develop a job seeker’s...

  9. Employment Fund General Account Guideline

    Created: 17 April 2015  |  Last modified: 22 February 2017

    The Employment Fund General Account (Employment Fund) is a flexible pool of funds. Each Provider receives credits which they can use to claim Reimbursement for goods and...

  10. Period of Service, Suspensions and Exits Guideline

    Created: 14 April 2015  |  Last modified: 22 February 2017

    Period of Service is the time job seekers spend in each stream and phase of jobactive. It identifies when they must participate in activities and guides the services providers...

  11. Services to Participants and Employers and Complementary and Excluded Services Guideline

    Created: 9 February 2016  |  Last modified: 23 November 2016

    Transition to Work Providers offer intensive pre-employment support to young people to improve their work readiness and assist them into work (including Apprenticeships or...

  12. Vacancies and Outcomes Guideline

    Created: 14 April 2015  |  Last modified: 22 February 2017

    The key objective of jobactive is to promote stronger workforce participation, help more job seekers move from welfare to work and better meet the needs of employers....

  13. Employment portfolio response to Senate Order 15- 27 September 2016 to 6 February 2017.

    Created: 22 February 2017

    This document lists formal appointments made in the Employment portfolio to relevant Commonwealth bodies, along with the term of appointment, remuneration for the position and...

  14. Assessments Guideline – Job Seeker Classification Instrument (JSCI) and Employment Services Assessments (ESAts)

    Created: 17 April 2015  |  Last modified: 22 February 2017

    All job seekers should have an accurate Assessment which reflects their current circumstances so that they can be referred to and receive the Employment Services most...

  15. Best Practice – Recruiting and Retaining Experienced Staff

    Created: 23 February 2017

    With the Australian population ageing it is important to recruit and retain experienced employees in the workforce to ensure their skills and knowledge are not lost. To assist...

  16. New Case Intake Processes- FEG information sheet

    Created: 24 February 2017

    New FEG processes commencing 1 March 2017 – increased focus on access to company records as a precursor to verifying entitlements.

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