Skills Checkpoint for Older Workers Program – Frequently Asked Questions

How can I access Skills Checkpoint?

You should contact the Skills Checkpoint provider in your state or territory to discuss your eligibility and to complete the application process.

Am I eligible for Skills Checkpoint?

Eligible individuals are those who are:

  • aged 45 to 70
  • an Australian citizen or permanent resident
  • employed and at risk of entering the income support system, or
  • recently unemployed (within three months) and
  • not registered for assistance through an Australian Government employment services program (e.g. jobactive, Disability Employment Service, Community Development Programme).

What does a Skills Checkpoint assessment involve?

Participants undertake individually tailored assessments of their skill levels. Skills Checkpoint providers then develop a Career Plan to assist participants to identify:

  • gaps in their skills if they want to transition to a new career or undertake a new role in their current occupation; or
  • skills they could develop or enhance to increase their capacity to perform in their current role.

Where relevant, the Career Plan may also provide advice on potential new industries or roles where there may be job opportunities, and recommendations and information on appropriate training.

Your Skills Checkpoint provider can provide you with more information on what a Skills Checkpoint assessment involves and how it can assist you.

What is the Skills and Training Incentive, and how do I access the Incentive?

From 1 January 2019, the Skills and Training Incentive (the Incentive) is available to people who have completed a Skills Checkpoint Program Career Plan that identified training opportunities (accredited or non-accredited) linked to either their current job, a future opportunity, or an industry, occupation or skill in demand.

The Incentive aims to assist older Australians to invest in their training and adopt a life-long approach to skills development.

Eligible participants may access up to $2,200 (GST inclusive) from the Australian Government to fund re-skilling or up-skilling opportunities. Either the participant or their current employer must match the government contribution.

The Incentive is available from 1 January 2019 to 31 December 2020 for up to 3,600 participants per year. Participants must have first completed the Skills Checkpoint Program and have a Career Plan identifying suitable training needs.

Privacy – How will the information collected be used?

Advice on the use of information collected is available through the application process for the Skills Checkpoint Program.

Personal information provided is protected by law, including the Privacy Act 1988 (Cth) (Privacy Act).

The Privacy Policy of the Department of Employment, Skills, Small and Family Business (the Department) describes how the personal information of applicants will be managed, how applicants can access their personal information held by the Department and how personal information can be corrected where needed.

The Privacy Policy also contains information on how applicants can complain about a breach of the Australian Privacy Principles and how the Department will deal with such a complaint.

Complaints - how do I complain about my Skills Checkpoint provider?

In the first instance you should speak to your Skills Checkpoint provider. They have in place a free, easily accessible, complaints resolution process to deal fairly with complaints by participants. Your Skills Checkpoint provider can provide you with advice on next steps if you are unhappy with their handling of a complaint.