How the Online Employment Services Trial works
The Online Employment Services Trial (OEST) includes testing a digital platform that allows job-ready job seekers to find work through self-managed options. It will also explore the implementation of online compliance/mutual obligation requirements.The OEST informs and complements digital services under the New Employment Services Trial.
New job seekers, not in need of specialised assistance, can participate in the OEST. If they haven’t secured employment within six months of starting in OEST, they will be transferred to jobactive provider for further assistance. As at 1 September 2019, around 16,500 job seekers had participated in the trial.
If you are a jobseeker participating in the OEST, the Digital Employment Services Guarantee sets out the minimum level of service you can expect to receive, as well as the requirements you need to meet while looking for work.
More information can be found on research being conducted as part of the OEST.
How the Volunteer Online Employment Services Trial works
From 9 December 2019, some job seekers or ParentsNext participants will participate in the Volunteer Online Employment Services Trial (VOEST). They will self-manage their job search through an online platform. These job seekers will not be referred to face-to-face services with providers if they want assistance to find work.
The VOEST aims to test whether volunteers can self-manage effectively with online services and further tests the digital approach to service delivery.
Job seekers receiving certain types of income support or not receiving income support and who want assistance to find work may be eligible for the VOEST. Some job seekers will remain eligible for provider face-to-face services. This includes all retrenched workers and their partners, refugees and certain vulnerable youth. ParentsNext participants can choose to participate in the VOEST as their ParentsNext activity.
If you are a volunteer job seeker under VOEST, please refer to the Volunteer Online Employment Services Guarantee. The Service Guarantee sets out the minimum level of service you can expect to receive.
Note, if you are a job seeker under jobactive, the Service Guarantee for jobactive sets out the minimum level of service you can expect to receive, as well as the requirements you need to meet while looking for work.
Volunteer Online Employment Services Trial Fact Sheets
If you would like to participate in VOEST, visit Information for job seekers who wish to access employment services as a volunteer. Further details will be published on this website as they become available.